** Please note this position is under the Cooperation Education Program. Unfortunately students who are not registered under a Co-op Program with a  Canadian Post Secondary Institution will not be considered ** **Due to funding only Candidates with Canadian Citizenship or Canadian Permanent Residency who live in Metro Vancouver or within Communiting distance can be considered at this time, students outside of Metro Vancouver will not be considered for this position**

Company overview

This is a dynamic opportunity to join a rapidly growing company, with industry leading software and services in the healthcare space. Policy Reporter provides a portfolio of offerings designed to redefine the way medical manufacturing companies receive and react to relevant information in the market. Our core offerings include a SaaS based platform hosting a database of the latest medical information, as well as custom projects to suit our client’s needs leveraging our industry experience with private medical and government institutions.

Our clients include Fortune 10 companies in the healthcare field, as well as an array of Fortune 500 companies within the pharmaceutical and biotechnology firms internationally.

Learn more at www.policyreporter.com.

About the team

The Data Quality team (DQAT) is a growing team. Our work includes Categories, Products, Database Maintenance, Index Maintenance and Indexing. This position works on the Indexing/DBM team using tools to update documents from payer index pages. The DQAT team is the pillar of the data quality we are reporting to the clients. 

What to expect

This is an 8 month co-op position. 

In your first work term, you will undergo several weeks of training and receive tasks to get to know the database. By helping us maintain and expand our resources, you’ll get a feel for the work, environment, and team. The following term is based heavily in developing and refining your skills in navigating and maintaining the database.

We’re looking for a highly motivated individual with an interest in database maintenance and strong attention to detail to join our team as a Junior Data Quality Coordinator.

Learning outcomes may include, but are not limited to:

• Knowledge of US healthcare system, including benefit types, Medicaid, Medicare, and Commercial plans
• Evolution of a healthcare policy over time
• Research skills, through conducting online searches for healthcare policy resources
• Database maintenance and quality control experience
• Development of independent work and teamwork abilities through working in a combination of individual and team-based tasks
• Written and spoken communication skills 

Note on remote work: At this time our company is working fully remotely with the option of working from our downtown Vancoucer office.  The remote work arrangement does not have an impact on this position's responsibilities or commitments.

• Clean up data stored within the database
• Communicate ideas and problem solve issues with team members and supervisors
• Complete computer tasks, including modifying files
• Analyze payer websites to ensure completeness of database  
• Research and resolve tracking errors within the database

• Assisting the Data Quality Coordinators  and team lead with specialized database maintenance and organization tasks

• Monitor data quality-related Slack channels and forms 

• Performing regular indexing & database maintenance activities and resolving ongoing issues determined by existing processes:

○   Creation and monitoring of Database Maintenance tasks that address tracking errors, data population, and clean-up tasks (payer grouping, archiving, changing payers, merging/splitting)

○   Adding & editing documents via the indexing process

○   Responsible for the index maintenance processes (e.g. index population or archiving)

• Ability to maintain focus on repetitive tasks for long periods of time
• Strong attention to detail and ability to remember large quantities of procedural information
• Comprehensive and proficient written and spoken English skills
• Ability to communicate complex subjects and ideas clearly in both written and spoken forms of English
• Ability to manage several priority tasks that may have overlapping deadlines
• Ability to work independently but also as part of a team
• Familiarity with Google Docs and Sheets, Google Drive, Slack and Office Suite
• Ability to communicate progress and escalate problems appropriately
• General knowledge of database relationships/dependencies

Skills required

• Demonstrates strong Emotional Intelligence skills
• Expert English language skills (both written and verbal)

What we offer...

• Excellent opportunities for personal and career development.
• Collaborative and supportive Company culture

Policy Reporter’s Core Values: 

• Excellence
• Value & Respect
• Continuous Learning
• Ownership & Accountability
• Teamwork

Policy Reporter is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.