***This role is for Part-Time Only***

Open to Spanish Bilingual RN's

Mercalis is an integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Backed by proven industry expertise and results-driven technology, Mercalis helps navigate the complex life sciences marketplace by providing commercialization solutions to accelerate value and enhance patient lives.

Mercalis fosters a culture that encourages individuality and provides opportunities for creativity, growth, and success while fostering a team environment. We are a diversity-driven organization with an inclusive approach to delivering patient-centric solutions that, eliminate barriers for patients, and increase patient access to life altering medications.

The Patient Support Nurse will provide support for ALS patients + caregivers.

• Serve as the initial point of content for callers, including patients, their care partners, and/or their HCP/office staff to provide approved information and education on ALS, disease progression, general resources, and Client specific resources. This role is NOT to provide medical advice.
• When appropriate, facilitate a warm transfer to key program stakeholders (e.g. Specialty Pharmacy or Medical Information) to support inquiries outside of the role’s remit.
• Utilize Mercalis’ leadership competencies as the driving force behind the team’s succes.
• On time adherence to training deadlines for all corporate policies and procedures governing access to confidential data
• Ensure all SOPs are followed with consistency
• Conduct miscellaneous tasks or projects as assigned

• Licensed Registered Nurse with a minimum of 1 year of clinical experience in inpatient or outpatient settings
• Experience working with Parkinson's Disease patients, neurodegenerative disorders, movement disorders, or similar areas of focus is a necessity
• Experience working with medical devices and/or pumps is preferred
• Excellent communication skills
• Patient empathy and understanding are of utmost importance in this role
• Ability to educate while remaining emotionally supportive
• Maintain the highest level of ethics and integrity
• Experience in the use of motivational interviewing techniques a plus.

Why work for Mercalis?

• 401K w/ 5% matching; day-1 vestment period
• This position is Part time with 401K benefits only.