The Program Director is responsible for the operational oversight, administration and management of one of the more operational reimbursement program teams. This includes responsibility for hiring, leading, and training an operational team of Program Managers, Supervisors, Care/Case Managers, and various other related positions. This role is responsible for ensuring assigned programs are operating in accordance to client service levels, compliance standards and operational efficiency. The Program Director will be the primary point of contacts for client to provide high-level program updates, escalations and address client concerns.
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