Valeris is a fully integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Formed by the merger of PharmaCord and Mercalis, Valeris™ revolutionizes the path from life sciences innovation to real-life impact to build a world in which every patient gets the care they need. Valeris works on behalf of life sciences companies to improve the patient experience so that patients can access and adhere to critical medications.

Backed by proven industry expertise, a deep commitment to patient care, the latest technology, and exceptionally talented team members, Valeris provides the data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new products. Valeris provides commercialization solutions to more than 500 life sciences customers and has provided access and affordability support to millions of patients. The company is headquartered in Morrisville, North Carolina and Jeffersonville, Indiana. To learn more about Valeris, please visit www.valeris.com

As a System Administrator, you will join our team on a journey to help eliminate barriers for patients, increase their access to medications, and help them receive lifesaving treatments while working in an environment that nurtures you.

This Systems Administrator position requires a highly motivated individual with the ability to work independently, in a dynamic environment. The Windows Systems Administrator will be directly responsible for participating in the design and support of all managed Windows operating system infrastructure activities. This position requires the ability to excel at multi-tasking and have the experience to ramp up quickly in a dynamic, high-tech environment.

• Setup, configure, and administer Windows, Linux, and hybrid environments across Microsoft Azure and VMware, including provisioning, configuration, and lifecycle management of virtual machines, storage, and networking.
• Manage Microsoft Active Directory, Entra ID, and domain services, including user, group, and permission management.
• Perform day-to-day troubleshooting and break-fix support across operating systems, applications, networking, and performance-related issues.
• Maintain endpoint and cloud best practices, including anti-virus, patch management, application deployments, and OS updates through Intune Endpoint Management.
• Provide proactive monitoring, reporting, tuning, and performance optimization for VMware, Azure, and operating system environments to ensure availability, reliability, and compliance.
• Coordinate the testing and implementation of new systems and technologies.
• Stay current with emerging technologies, trends, and best practices in IT infrastructure.
• Deliver end-user support, leveraging the internal help desk system to resolve IT issues, answer questions, and manage user/group accounts, licenses, and configurations.
• Update and maintain accurate technical documentation and knowledge bases.
• Play a key role in establishing and managing IT policies, procedures, and compliance standards.
• Support a wide range of systems including enterprise applications, databases, laptops, servers, and network equipment.
• Participate in an on-call rotation for off-hours support.
• Perform other tasks or projects assigned by the immediate supervisor.

• 3+ years’ experience managing corporate IT infrastructure, including Active Directory
• Experience with Microsoft Server 2019/2022/2025, Exchange Online (M365), Azure,
• Strong knowledge of Azure administration is preferred
• Excellent customer service, communication and presentation skills
• Strong ability to follow written procedures and meeting timelines
• Strong scripting and automation experience preferred
• Understanding of IT management frameworks (ITIL) a plus
• Self-motivated and willing to take initiative on multiple company projects.
• Ability to work in a team and provide assistance and training for co-workers and end users

Physical Demands & Work Environment

• While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Must be able to type 35 WPM with 97% accuracy. 
• Although very minimal, flexibility to travel as needed is preferred.
• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc. 

Why Work for Valeris?

We’re committed to supporting the well-being and success of our team members. As part of our organization, you can expect:

• Competitive compensation and 401(k) with company match
• Comprehensive health, dental, and vision insurance
• Paid time off and paid holidays
• Wellness programs and resources to support your physical and mental health
• Learning and development opportunities to support your career growth
• Opportunities for advancement with a company that supports personal and professional growth
• A challenging, stimulating work environment that encourages new ideas
• Work for a company that values diversity and makes deliberate efforts to create an inclusive workplace
• A mission-driven, inclusive culture where your work makes a meaningful impact

Our Commitment to Equal Opportunity

Valeris is an Equal Opportunity Employer committed to fostering a diverse, inclusive, fair, and equitable workplace. Furthermore, we believe in the importance of partnering with diverse suppliers and vendors that share these values. At Valeris, an employee is celebrated for his or her contributions and dedication to supporting the needs of our clients and their patients. We recognize the struggle for access, affordability, and adherence to therapy is real; our employees play a vital role in the successful completion of that journey. We approach our customers’ challenges with empathetic hearts, which organically fuels our internal culture of caring. Valeris’ leadership team works tirelessly to provide an environment that is free of discrimination and bias. We firmly believe collaboration among team members with varied pasts and perspectives generates more incisive and deeper insights that better serve our employees and our communities.