Valeris is a fully integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Formed by the merger of PharmaCord and Valeris, Valeris™ revolutionizes the path from life sciences innovation to real-life impact to build a world in which every patient gets the care they need. Valeris works on behalf of life sciences companies to improve the patient experience so that patients can access and adhere to critical medications. Backed by proven industry expertise, a deep commitment to patient care, the latest technology, and exceptionally talented team members, Valeris provides the data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new products. Valeris provides commercialization solutions to more than 500 life sciences customers and has provided access and affordability support to millions of patients. The company is headquartered in Morrisville, North Carolina and Jeffersonville, Indiana. To learn more about Valeris, please visit www.valeris.com.

The responsibilities of an Associate Program Manager (APM) as the secondary business relationship manager (reporting to the Program Manager or higher level depending on program specification and set up) encompass account management and business analysis. The Associate Program Manager holds responsibility for successful client service, program management, program knowledge, and problem resolution for their assigned brand programs and/or responsibilities as assigned within brands.  As a point of contact between our valued customers and Valeris, the APM serves in a crucial role in driving internal project teams to deliver Valeris’s full suite of products and services.  The APM consistently utilizes strong interpersonal skills to provide Valeris’s industry renowned best-in-class customer service.  Through leadership, the APM drives internal project teams to provide our customers with deliverables that are on schedule, on a budget, and within scope.  As an ambassador of Valeris to our valued clients, the APM provides a consultative approach by being an expert on the program, analytics that support trends, and market knowledge, which allows the client to make informed decisions in successful support of the brand.

• Help maintain contracts/Statements of Work with their Director and execute accordingly
• Help manage and coordinate vendor relationships (Agency, SPs, Hubs, Data/Analytics teams) on behalf of the client
• Help define the program strategy and roadmap to determine the best solution for client projects in accordance with the SOW and in collaboration with their Director
• Communicate changes, enhancements, and modifications of business requirements – verbally or through written documentation – to clients, internal TrialCard functional areas, sponsors, and other stakeholders so that business requirements and solutions are understood
• Exude pride in TrialCard with every personal interaction both internally at work and externally away from work
• Interface with clients and maintain business essential relationships on a day-to-day basis as the primary business relationship manager
• Participate in regular client meetings and help update the client on program status and provide an avenue for program enhancements
• Build healthy relationships with all internal functional areas, and take a leadership role with all internal project stakeholders
• Help manage the program budget for the client and provide recommendations for effectively managing program cost
• Learn and assist the client in navigating client and internal TrialCard requirements and processes specific to their organization
• Help develop and deliver in person presentations, program progress reports, and formal Quarterly Business Reviews to clients

• Bachelor's degree (or equivalent)
• 2-3 years of Program Management experience
• Extensive knowledge in Microsoft Office Suite, and other business assistance software platforms
• Highly organized and detail-oriented
• Effective time management
• Budget management skills
• Ability to resolve conflicting situations, strong in deductive reasoning and problem solving, analytical mindset
• Exceptional communication skills, including verbal and written, ability to interact with internal and external stakeholders
• Flexibility
• Ability to work independently and as part of a team
• Computer or technical knowledge
• PMP valued but not required
  • Role is remote but candidate will be required to travel on-site for meetings per client request. ON-SITE = HQ = MORRISVILLE, NC

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