·       Formulate and deploy long-term strategic plans for acquiring and enabling efficient and cost-effective information processing and communication technologies in partnership with the VP of IT and the Enterprise Architect.

·       Oversee all enterprise datacenter operations to ensure highest possible up time.

·       Working with the VP of IT Operations help create the Valeris security policies and oversee the implementation of desktop and user security.

·       Responsible for establishing standard hardware lifecycle methodologies.

·       Responsible for desk-top applications support to ensure it aligns with business processes, tactical planning, and strategic vision.

·       Define and communicate technology roadmap, milestones, service level agreements related to all infrastructure, data center and telephony technologies.

·       In partnership with the VP of IT Operations, develop and manage Valeris' IT budget and ensure it complies with stated goals, guidelines, and corporate objectives.

·       Review performance of IT systems to determine operating costs, productivity levels, and upgrade requirements.

·       Benchmark, analyze report on, and make recommendations for the improvement of the IT systems.

·       Working with VP of IT Operations and other IT Management create bid requirements for software/hardware upgrades.

·       Authorize and oversee the deployment, monitoring, maintenance, development, and support of all infrastructure requirements based on department needs.

·       Develop business case justifications and cost/benefit analyses for IT spending and initiatives as it relates to Infrastructure and Operations.

·       Direct research on potential technology solutions and implementations in support of new initiatives, opportunities, and procurement efforts.

·       Oversee provision of end-user services, including software/software support services.

·       In coordination with IT Management help lead the implementation IT policies and procedures, including those for security, disaster recovery, standards, purchasing, and service provision.

·       Oversee negotiation and administration of vendor, outsourcer, and related Infrastructure and Operations consultant contracts and service agreements.

·       Manage IT Infrastructure staff, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions.

·       Establish and maintain regular written and in-person communications with the organization’s executives, department heads, and end users regarding pertinent IT infrastructure activities.

·       Any other tasks or projects as assigned by immediate supervisor.